Facility Support
Facility Support is best described as the "grease that helps the other
program areas run smoothly". Maintaining facilities and equipment for
safe enjoyable usage is what we do in summary. Five major components of
Facility Support include: 1) Equipment Check-Out and Locker Room Service,
2) Labor, 3) Sport Emergency Training (SET), 4) Capital Asset Management,
and 5) Facility Rental Group Counseling. The most prominent component of
the program is the equipment check-out and locker rental service at the
SRSC. Members present their ID card and receive sports and fitness
equipment to use at the SRSC for free daily use. Group equipment rentals
are also available on a reservation basis. Facility Support at the HPER
building provides limited equipment check-out service at the Supervisor
Station in Wildermuth Gym. The second component we are known for is
labor. We clean, conduct preventative maintenance and repair equipment
and facilities. The third component that Facility Support manages
Division-wide is Sport Emergency Training (SET). We administrate classes
where students receive American Red Cross certifications in
Cardio-Pulmonary Resuscitation (CPR), Standard First Aid (SFA), and
Preventing Disease Transmission (PDT) in addition to in-house safety
seminars. Fourthly, Facility Support is primarily responsible for the
stewardship of capital assets. Lastly, we assist in the coordinating of
special events by counseling groups who have approved reservations to use
the Division facilities.
Employment Opportunities:
Labor Leader - (LL)
General Information: The Labor Leader is, in addition to being an
experienced, reliable maintenance assistant, the direct representative of
the Labor Coordinator. He or she is the "eyes and ears" of the Labor
Coordinator, identifying needs and problems and taking corrective
action(s) on the spot. The Labor Leader is held to a higher standard
regarding work quality and personal conduct than Maintenance Assistants,
because of his or her greater responsibility and greater effect on the
Facility Support function. The Labor Leader does not have authority to
effect disciplinary actions, to approve absences from work, to formally
appraise performance, or to effect changes in payroll or appointments.
The Labor Leader does have the delegated authority to perform the
following responsibilities:
Specific Responsibilities:
- Leads by example: Works at least his or her fair share of the
assignment(s). Demonstrates commitment to improving the
maintenance/cleanliness of the SRSC by personal maintenance actions.
Projects a positive example of applied work ethic. "Walks the walk" on
an ongoing basis.
- Assists in training Maintenance Assistants in tasks which are new to
them through on-the-job training: Demonstrates the correct procedures to
follow, answers questions, talks the MA through the process step by step,
observes the MA in action, corrects errors and reviews the final result
of the MA's effort, providing appropriate feedback.
- Inspects facilities: Keeps eyes open to identify safety or health
hazards or other maintenance needs. Takes immediate personal action,
modifies order/priority of MA assignments, and/or provides information to
Labor Coordinator.
- Monitors Maintenance Assistants' work in progress: Ensures MA's have
sufficient assigned tasks to remain productive. Balances the quantity of
the work and assigns tasks according to the experience and capabilities
of the MA's. Provides assistance when required, either personally or by
assigning more than one MA or LA to a task. Provides MA performance
information to the Labor Coordinator.
- Monitors quantities of maintenance supplies: Initiates requests for
timely replenishment.
- Charts work assignments: Utilizes routine cleaning checklist to
document MA work assignments.
- Labor Leaders are required to attend monthly Facility Support staff
meetings and other meetings as directed by the Labor Coordinator.
- The Labor Coordinator may occasionally assign other work-related
tasks not listed in this job description.
Qualifications: The Labor Leader will have upon appointment, or be
enrolled in an upcoming class leading to, certification in Standard First
Aid, Prevention of Disease Transmission, and Cardiopulmonary
Resuscitation. He or she will have the demonstrated ability to perform
the tasks of a Maintenance Assistant, the conceptual ability to plan task
accomplishment, and the interpersonal skills to effectively assign work
and tactfully provide corrective feedback.
Job Features:
- Salary: $6.50/hour with merit raises each anniversary of your
employment date and in accordance with performance appraisals
- Flexible work schedule
- Holiday/break coverage hours required
Maintenance Assistant - (MA)
General Information: The Maintenance Assistant performs general
cleaning duties in the SRSC, HPER, North Fee Lane or other facilities as
determined by the routine cleaning checklist or as assigned by a Labor
Leader, or the Labor Coordinator.
Specific Responsibilities:
- Routine Tasks: sweeping and mopping floors, disinfecting and cleaning
exercise equipment, cleaning windows and glass doors, and emptying trash
containers.
- Special Tasks: setting up tables, chairs, bleachers and other items
for special events, field maintenance, field lining and other tasks
supporting Recreational Sports programs.
- Customer Service: Maintenance Assistants are required to wear a
Facility Support work shirt with a nametag to facilitate identification
by customers. Courtesy, safety, and commitment to the work of the
position are required at all times.
- Varied Locations: Maintenance Assistants may work at the SRSC, HPER,
and/or North Fee Lane fields.
- Maintenance Assistants are required to attend monthly Facility
Support staff meetings and other meetings as directed by the Labor
Coordinator.
- The Labor Coordinator may occasionally assign other work-related
tasks not listed in this job description.
Qualifications: The Maintenance Assistant must have certification in
Cardiopulmonary Resuscitation (CPR), Standard First Aid (SFA), and
Prevention of Disease Transmission (PDT). The Maintenance Assistant must
also attend seven hours of training specific to the tasks of the position.
Job Features:
- Salary: $6.25/hour to start with merit raises on each
anniversary of your employment date and in accordance with performance
appraisals
- Flexible work schedule
- Holiday/break coverage hours required
Equipment Checkout Attendant - (EQ)
General Information: The Equipment Checkout Attendant performs duties
related to sports equipment inventory and disbursement, locker room
oversight, and package receiving. The Checkout Attendant is stationed
mainly at the Equipment Desk at the SRSC.
Specific Responsibilities:
- Customer Service: The Equipment Checkout Attendant is responsible
for issuing equipment, locks and towels. The Attendant needs to be as
accommodating as possible to the customer for his/her equipment needs. The
Attendant should help customers who look as if they need assistance and
attempt to get to know regular participants. The Attendant should also
ask customers for suggestions and/or concerns.
- Security Service: The Equipment Checkout Attendant is responsible for
the security of the equipment checkout area and its contents while
working on his/her shift. Checkout procedures need to be followed and
inventory needs to be done daily to insure the accountability of the
equipment. The Attendant is also responsible for patrolling the dressing
rooms and monitoring access into the facility from the service delivery
doors. Only approved personnel are to be allowed access through the
service delivery doors.
- Cleaning/Repairing: The Equipment Checkout Attendant is responsible
for cleaning towels and checkout equipment and repairing checkout equipment.
- Safety Service: The Equipment Checkout Attendant is responsible for
maintaining a
safe working environment for employees in the equipment checkout area.
The Attendant should be familiar with the proper emergency plan
procedures in the event of an incident or accident.
- Receiving Division Purchases: The Equipment Checkout Attendant signs
for packages as they arrive from the shipper (UPS, FEDEX, etc.) and
enters them into the logbook. The Attendant should enter the date the
package arrived, and sign his/her name as the person who received it.
The Attendant should then call Chris Ruddick in the Member Services
Suite at 855-7772. She will come down, look at the packages, determine
who owns them and write the date, phone number and person's name on
the box. Chris will also then contact the owner so they will come
get their packages. It is the Equipment Desk's responsibility to store the packages
until the owner arrives to pick it up. The Attendant must remember to
have the owner sign the logbook for their package.
- Equipment Checkout Attendants are required to attend monthly
Facility Support staff meetings and other meetings as directed by the
Labor Coordinator.
- The Labor Coordinator may occasionally assign other work-related
tasks not listed in this job description.
Qualifications: The Equipment Checkout Attendant must have current
certification in Cardiopulmonary Resuscitation (CPR), Standard First Aid
(SFA), and Prevention of Disease Transmission (PDT).
Job Features:
- Salary: $5.50/hour to start with merit raises each anniversary of
your employment date and in accordance with performance appraisals.
- Flexible work schedule
- Holiday/break coverage hours required
Labor Assistant - (LA)
General Information:
The Labor Assistant provides support
services to the program areas within the Division of Recreational
Sports. Labor Assistants report to, receive and perform work assignments
from the Labor Coordinator.
Specific Responsibilities:
- Basic Duties:
Aquatics - requested preparation for events
Club Sports - scheduled field preparation or event set-up -
Facility Support - assigned tasks within the SRSC or HPER facility
(repairs/maintenance)
Fitness/Wellness - preventative maintenance, selected repairs (as
assigned by supervisor)
Intramurals - event field preparation, general NFL building and grounds
maintenance
Outreach Program - Family Night set-up/take-down
- Other Duties: Painting, cleaning, data/statistical record keeping
(i.e. logging of work accomplished), etc.
- Equipment: Training and assignments will involve proper use of hand
tools, field liners, small machines such as mowers, tractors, pressure
cleaners, vacuums and lifting small items.
- Varied Locations: Labor Assistants may work at the SRSC, HPER, North
Fee Lane fields, Trap and Skeet Range, and any site where program areas
conduct activities.
- Labor Assistants are required to attend monthly Facility Support
staff meetings and other meetings as directed by the Labor Coordinator.
- The Labor Coordinator may occasionally assign other work-related
tasks not listed in this job description.
Qualifications: Labor Assistants are expected to receive practical
and specialized training as needed to complete assigned tasks and follow
procedures outlined by the Labor Coordinator prior to being assigned
duties and demonstrate understanding and cooperation with other members
assigned to the same duties. Labor Assistants are required to pay
special attention to risk management principles while working within a
facility or operating equipment and have certification in Cardiopulmonary
Resuscitation (CPR), Standard First Aid (SFA), and Prevention of Disease
Transmission (PDT).
Job Features:
- Salary: $6.50/hour with merit raises each anniversary of your
employment date and in accordance with performance appraisals
- Flexible work schedule
- Holiday/break coverage hours required
Sports Emergency Training (SET) Instructor
General Information: The SET Instructor is responsible for teaching
Cardiopulmonary Resuscitation (CPR), Standard First Aid (SFA), and/or
Prevention of Disease Transmission (PDT) to the Recreational Sports
staff. All instructors need to have current instructor certification
through the American Red Cross.
Specific Responsibilities:
- Ensure High Quality of Instruction: The SET Instructor's main
responsibility to ensure that every student s/he teaches is fully
qualified to perform the skills taught in the class. Instructors are
expected to teach in accordance with the guidelines outlined by the
American Red Cross. Instructors are expected to provide students with
information supplemental to any videos shown in class, provide
demonstrations of skills, and give adequate time for hands-on training
for students. The SET Instructor is also expected to give additional
training to students who may have difficulty learning the skills.
- Maintain Sanitation of Manikins: The SET Instructor is to clean and
disinfect all manikins immediately after class in accordance with
American Red Cross guidelines.
- Accurate and Prompt Paperwork: The SET Instructor will accurately
fill out all American Red Cross course records immediately after class to
ensure that all students receive their certification cards promptly.
- Appropriate Judgement: The SET Instructor should never pass a student
who has not shown adequate knowledge of the skills taught in class. An
Instructor should feel confident that every student that passed will be
able to effectively perform the skills taught.
- Maintaining Certification: The SET Instructor is expected to maintain
his/her instructor certification in accordance with American Red Cross
guidelines.
- Knowledge Base: The SET Instructor is expected to keep up-to-date on
the information and skills that they are certified in.
Qualifications: The SET Instructor must be a certified instructor of
the
American Red Cross in CPR/SFA and/or PDT and that certification must be
maintained during their tenure as an instructor for Recreational Sports.
The Instructor must also attend classes and maintain certification in
areas that s/he is not authorized to teach.
Job Features:
- Salary: $10.50/hour
- Flexible work schedule
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